Reprimands

 A reprimand should include constructive criticism, and constructive criticism starts with a compliment. Show appreciation for some part of the other person’s work that has been good or for some event he or she has participated in. A phrase like, “We appreciate your willing attitude,” or “You have been with us a good many years,” lets the person know that he or she...

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Recommendations

In a letter recommending one person to another, mention two or three points of strength. The person you are recommending should have more than one good quality, but if too many are listed, the authority of the letter is diminished. Statements should be specific. Rather than saying, “Joan has a good attendance record,” say, “Jess was absent only four days during the three years...

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Compliments

What is nicer to receive than a compliment? Not too many things, because everyone appreciates praise. A pat on the back can make new friends, cement old relationships, win admiration, and, furthermore, can be a powerful influence in making day-to-day relationships more pleasant and rewarding. Sincerity must be at the heart of every compliment to make it acceptable to the other person as truth. ...

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Encouragement

Football players are not alone with their batting slumps. The rest of us have “kicking slumps” too. That is when we need encouragement to try harder, to take a deep breath and hold on, to blink our eyes and take a new look. When you see a person feeling low or in a state of depression, a letter of encouragement may be just the needed stimulant. Whatever (or whoever) the cause, admit...

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