Motivation
Letter #1: I want to remind each chairperson that our fund-raising deadline is approaching rapidly and we are still short of our goal. You have all been remarkably effective in getting the support of your groups and I am sure we can reach our goal this week if we all give one more push. What a great feeling it will be to accomplish what seemed impossible six months ago. You are setting new...
Read MoreThanks Suggestion
Letter #1: Thank you for your suggestion on how to make our deliveries more efficient. I agree that we should begin using an electronic scheduling system. It is apparent that you have thought a lot about implementing such a system, and I would like to talk with you about it. I have forwarded this message to my secretary who will call you for an appointment. Thanks again for your message. The...
Read MoreAccepting Thanks
Letter #1: Thanks for taking my advice so seriously. Those who learn from others’ experience are usually a step ahead of the rest. Purchasing a home within your means now is a wise move. I’m sure you’ve done the right thing. You’re young and will have time to purchase a larger home later. It’s important to build equity now. It looks like you have a great future....
Read MoreSubordinate Suggestion
Letter #1: I am concerned about employee turnover in your department. Over the last year, the average length of employment has been four months. Since an employee’s first two months are spent in training, we only benefit from an average of two months of steady work. Clearly, we must find a solution to this problem. First of all, I suggest that when you interview applicants, you be very...
Read MoreCustomer Suggestion
Letter #1: I was sorry to hear that your basement was flooded last week due to a leaky pipe, but was glad that the rest of your home was spared. Unfortunately, many homes suffer water damage each year from leaking washers, water heaters, and other loose fittings. I am sure you don’t want to have such a problem in another part of your home. May I suggest that you allow me to come to your...
Read MoreProfessional
Letter #1: When you asked my advice on your decision to take on a partner, I knew you were in a tough spot. My own first partnership became a positive experience, but it took some special care. It is, I think, a good move to take Darrent on as full partner. However you must be meticulous in spelling out the terms of the partnership from the outset. In addition, take care to include Darrent in...
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