Offensive Behaviour
Letter #1: I owe an apology to all my co-workers and their families for my attempt at being funny at the company picnic last Friday. I realise now that my costume was offensive to you and your families. I am very sorry. I know you look forward to the annual picnic as a time for wholesome family activities, and my insensitive garb was not appropriate. I can’t undo what I have done, but you...
Read MoreSorry On Behalf
Letter #1: On behalf of Blackburn Associates I extend my sincere apologies for the behavior of our field representative at the recent trade show. We expect all our employees to refrain from drinking alcoholic beverages not only during their working hours but for several hours before reporting to work. Thank you for informing us of this inexcusable incident. We are embarrassed that someone from...
Read MoreCollection Letter Mistake
Letter #1: Thank you for your phone call regarding your account. We sincerely apologise for our error in the letter we sent you. We do have a record of your August 1 payment, which cleared your account. We value you as a customer and appreciate your courtesy in this matter. Letter #2: We appreciate your calling our attention to our billing mistake and apologise for the inconvenience we no doubt...
Read MoreIncomplete Information
Letter #1: Please accept our apologies for the mistake that appeared in our Sunday advertisement. We didn’t realize what happened until we received a flood of telephone calls ordering the Ipad set for $498.00 instead of $988.00. A correction will appear in the next announcement. I know this is a disappointment for those who had their hopes raised, but you can understand that it is...
Read MoreInadequate Service
Letter #1: We hope you will accept our sincere apologies for the inconvenience your party experienced when you held an anniversary celebration in our ballroom. I know it was important for you to begin at 7:00 p.m., and the failure of our other guests to leave the room on time was a frustration to us all. Thank you for your patience while we enlisted the help of several additional persons to help...
Read MoreOffensive Behaviour
Letter #1: I owe an apology to all my co-workers and their families for my attempt at being funny at the company drinks last Friday. I realise now that my gestures was offensive to you and your families. I am very sorry. I know you look forward to the annual picnic as a time for wholesome family activities, and my insensitive garb was not appropriate. I can’t undo what I have done, but you...
Read More