Letter 1

Dear [[Recipient]]:

Congratulations on your promotion to Manager of the Converting operations. I know you worked hard for that promotion and no one is more deserving of the position you have attained. We are all proud of you.

Letter 2

Dear [[Recipient]]:

The good news of your appointment as president of Starbucks Company came to me today from our friend Hristo Stoichkov. Hearty congratulations, and may I wish you every success. I agree that you are the best one to keep the company on its profitable course. The work, I’m sure, will be hard enough to be interesting and let’s hope light enough not to be a burden.