Letter #1:
I thought you would like to know the outcome of our conversation last Tuesday. We are seriously considering your suggestion that we solicit input from all personnel through an e-mail “brainstorming” bulletin board. Thank you for your insight.

Our company’s success depends upon both the collective and individual innovation of our employees. Your bulletin board suggestion may encourage employees to speak up more frequently.

Your idea should become a reality in a very short while. Thanks for your help.

Letter #2:
I found your suggestions for improving quality control very interesting. You made some very good points. Please plan to present your ideas in our next staff meeting, Monday at 9:00 a.m. I will put you on the first part of the agenda. I sincerely appreciate your interest in helping us improve our process.

Letter #3:
I recently received the following suggestion from Harris, who seems to have a good grasp of the issues confronting his team. Would each of you please review his suggestion and be prepared to ask him questions about it in our Monday meeting. We thank you for your interest in making Poll Corporation more productive.

Letter #4:
I just reviewed your innovative suggestion for reducing the number of inventories we take each month. Harris Poll and I meet each week, and I will bring your idea to his attention. I sincerely appreciate your interest in the future of our company.