Student Visa

Letter #1: I am interested in undertaking graduate studies in Egyptian History to earn an M.A. degree from Victoria University. I received my B.A. degree from Swimburn University in Hawthorne sixteen years ago with a dual major in History and English, and have subsequently taught both English and History at Bourke High School, also in Swimburn, AU. I would greatly appreciate your sending me...

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Work Visa

Letter #1: I have been offered a temporary post (14 months) at the International Mardi Gras in Oregon, as Assistant Fly Abatement Officer. My wife plans to accompany me, along with our two-year-old daughter. Please send me information about and applications for the appropriate visa or work permit. Please also let me know which immunizations, if any, are required. I need to arrive in Oregon on or...

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Personal Apology

Letter #1: I feel I must apologize to you personally for misquoting your comment on the hiring issue. I know how frustrating it can be to work hard for a cause and then have it misrepresented to those who will benefit most from it. The misunderstanding came when we transcribed your comments from a damaged iphone recording of your talk Wednesday evening. As soon as we realized we had made a...

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Business Apology

Letter #1: I am sorry that we no longer carry replacement sections for canvas tents. I understand your frustration, because I, too, have a similar tent that I want to repair. But, with the recent developments in lightweight fire resistant fabrics, most camping enthusiasts are turning to the new Northface line of camping equipment. In case you might consider replacing your current tent with a new...

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Make Adjustment

Letter #1: We received your letter of March 1 regarding the duplicate charge to your account. We apologize for the mistake and have corrected the billing. Your account has a zero balance. Thank you for calling this to our attention. You are a valued customer, and we look forward to serving your personal needs in the future. Letter #2: I understand how upset you must have been when you discovered...

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