Retirement

Letter #1: It is with personal regret but warm wishes that I announce the retirement of Jane Potter, effective May 31. Jane’s leaving marks the end of an era for Potter Corporation. She was the first person to see the value of television advertising for our products, and has been on the cutting edge of marketing ever since. We are indebted to her vision and commitment for propelling us to...

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Returns

Letter #1: We are sorry that the 3D exercise machine did not meet your expectations. From your letter I understand that you would like a refund rather that a different model. Please return the machine in its original package and we will promptly refund your purchase price. We appreciate being able to serve you and hope that you will find other Martin fitness products to your liking. We are...

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Suggestion

Letter #1: I thought you would like to know the outcome of our conversation last Tuesday. We are seriously considering your suggestion that we solicit input from all personnel through an e-mail “brainstorming” bulletin board. Thank you for your insight. Our company’s success depends upon both the collective and individual innovation of our employees. Your bulletin board...

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Resume

Letter #1: We have received your resume, portfolio, and application for employment. In order for us to move ahead in our selection process, could you please complete the enclosed questionnaire and return it to us by the end of the month? Thank you for your cooperation. Letter #2: We acknowledge receipt of your resume and application for a position at AFL Software and sincerely appreciate your...

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Report

Letter #1: Thank you for preparing and sending us your report of Garrison’s chemical analysis of our stone sample. I look forward to studying it, but from your summary, it appears to be exactly what we need. Letter #2: Your report of June 6 arrived today and is on my desk awaiting review. After I have read it thoroughly and given it the attention it deserves, I will call you. Thank you for...

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