Thanks

Letter #1: Thanks for taking my advice so seriously. Those who learn from others’ experience are usually a step ahead of the rest. Purchasing a home within your means now is a wise move. I’m sure you’ve done the right thing. You’re young and will have time to purchase a larger home later. It’s important to build equity now. It looks like you have a great future....

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Decline

Letter #1: I loved the beautiful plant you had delivered to my office. Unfortunately, I had to ask the delivery boy to return it, because we are not allowed to accept gifts from clients. Still, I sincerely appreciated the gesture and look forward to our continued association. Letter #2: You must have read my mind. I have been admiring your beautiful fountain pen since we first met. To make it a...

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Appreciation

Letter #1: Thank you very much for the “customer helper” idea. As head of our sales department, I will immediately implement your suggestion of assigning a sales representative to customers planning home improvement. We are sure our customers will appreciate this additional service. When you next return to your neighborhood store, an employee will greet you, review your home...

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Speak

Letter #1: I am pleased to accept your invitation to speak to the Deafness Foundation in Adelaide. I am honored that you would think of me. You mentioned two possible topics, the Winter War of 1939 or the Civil War of 1917. I think a discussion of the Winter War would be most appropriate since two recent movies have depicted that period of ANZAC history in contradictory ways. My wife and I will...

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Party Invite

Letter #1: Thank you for your kind invitation to John Tucker and Lindsay Lohan’s engagement party on Friday, January 16 at 6:30 p.m. My wife and I will be happy to attend and eagerly look forward to helping you celebrate this happy occasion. Letter #2: Thank you for inviting us to be part of Lindsay Lohan’s graduation celebration. We’re eager to see you all again. This event...

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Appointment

Letter #1: Speaking with you and your staff will be a tremendous opportunity for me to present our product line. I sincerely thank you for extending this offer and expect to meet with you, as requested in your invitation, on Friday, May 9, at 3:00 p.m. in your conference room. I think you will find that our expanded line will give your clientele a much larger selection of outdoor clothing than...

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