Customer Suggestion
Letter #1: I was sorry to hear that your basement was flooded last week due to a leaky pipe, but was glad that the rest of your home was spared. Unfortunately, many homes suffer water damage each year from leaking washers, water heaters, and other loose fittings. I am sure you don’t want to have such a problem in another part of your home. May I suggest that you allow me to come to your...
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Letter #1: When you asked my advice on your decision to take on a partner, I knew you were in a tough spot. My own first partnership became a positive experience, but it took some special care. It is, I think, a good move to take Darrent on as full partner. However you must be meticulous in spelling out the terms of the partnership from the outset. In addition, take care to include Darrent in...
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Letter #1: I am really honored you chose to come to me with your question. I have been thinking about you and Jane for a few weeks now. From where I stand it seems as though you two have come to an impasse. I can only recommend you spend some time apart. Often separation provides the perspective needed to know in which direction to proceed. You may not know this, but Suzanne and I separated...
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Letter #1: I am flattered that you asked for my advice on your upcoming home purchase. In this market it has been difficult to go wrong, until about four months ago. Today the buyer must be very shrewd indeed. I recommend you contact Mick Jagger, who is a licensed appraiser and also Jaggers in-home consultations. It is important to have someone truly knowledgeable on your side. Of course, this...
Read MoreSubordinates
Letter #1: Mr. Jagger has commented to me several times in the last month about employees playing games on the computers. This is not an efficient use of company time, or of the new office network. I know that the games are usually played while you are waiting for important information, but there is no excuse for playing computer games on company time. Therefore I must request that you avoid the...
Read MoreEncourage Reader
Letter #1: I have observed your class on several occasions now, and find your enthusiasm and love for learning very contagious. You know how to inspire others to do their best. We are fortunate to have you with us. As you know, it is time to hold our annual career workshops for the juniors and seniors. We hope you will be willing to host a session on opportunities for graduate studies. You are...
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