Oral Agreement

Letter #1: This letter summarizes the verbal agreements made between Charlie Chaplin of Melbourne, Victoria, and Jane Green of Green Construction as of 3:00 p.m. June 16, 2001. The agreements concern Mr. Chaplin’ home, which is under construction at 1600 Main Street, Melbourne, Victoria: If this summary is correct, please sign below. We at Green Construction thank you and hope to continue...

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Error

Letter #1: We have corrected a computer software error that sometimes corrupted e-mail messages. To update to the new mail system, please read the attached message. We think you will like the new system. It is much more reliable and runs faster. Letter #2: Thank you for informing us about the error on page 5 of our manual. Our staff has confirmed that it is a printing error. Although it is too...

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Confirm Appointment

Letter #1: It was good to make your acquaintance last week. We look forward to meeting with you again on Monday, January 3, at 9:00 a.m. to discuss the terms of our licensing agreement. We will meet in Hrithik Roshan’s office at 1600 Main Street. Until then, please call Neve, our administrative assistant, at 9845-5452 if you need more information. We are optimistic about what we can...

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Confirm Directive

Letter #1: The events of this past week might have left some ambiguity concerning our priorities. To move forward as a team, we must remove any uncertainties and accept the challenges that lie ahead. Let me restate our decisions. First, we must meet the October 15 deadline. Our holiday sales depend on that date. Second, we must release a quality product. We realise this might require long hours...

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Retirement

Letter #1: It is with personal regret but warm wishes that I announce the retirement of Jane Potter, effective May 31. Jane’s leaving marks the end of an era for Potter Corporation. She was the first person to see the value of television advertising for our products, and has been on the cutting edge of marketing ever since. We are indebted to her vision and commitment for propelling us to...

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Returns

Letter #1: We are sorry that the 3D exercise machine did not meet your expectations. From your letter I understand that you would like a refund rather that a different model. Please return the machine in its original package and we will promptly refund your purchase price. We appreciate being able to serve you and hope that you will find other Martin fitness products to your liking. We are...

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