Overdue Balance

Letter #1: We acknowledge receiving your check #123 for $100,000 as the final payment on account #1234. Thank you for remitting this overdue balance. Please take careful note of our continuing policy to charge a 15% penalty on overdue accounts. If you have any questions regarding your account, our conditions of credit, or any of the services we offer, please call us toll-free at the 1800 number...

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Subscription

Letter #1: Thank you for your May 15 telephone order for 475 TV/DVD coaxial cables. Delivery of our catalog items generally takes less than a week. Larger orders such as yours may take two to three weeks. We are pleased to notify you, however, that your large order qualifies you for our new 20% bulk discount, applied to all orders over $200. (As you will see on the accompanying invoice, we have...

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Formal Invitation

Letter #1: Mr. and Mrs. Yusuf Islam accept your kind invitation to brunch at the Sydney Country Club on Saturday, the thirty-first of March at 10:30 a.m. Unfortunately, we will have to leave early due to a prior engagement. Letter #2: Mr. and Mrs. Yusuf Islam accept with pleasure your kind invitation to the Sydney Charity Ball Saturday, June sixteenth, at eight o’clock in the evening at...

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Thanks

Letter #1: Thanks for taking my advice so seriously. Those who learn from others’ experience are usually a step ahead of the rest. Purchasing a home within your means now is a wise move. I’m sure you’ve done the right thing. You’re young and will have time to purchase a larger home later. It’s important to build equity now. It looks like you have a great future....

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Decline

Letter #1: I loved the beautiful plant you had delivered to my office. Unfortunately, I had to ask the delivery boy to return it, because we are not allowed to accept gifts from clients. Still, I sincerely appreciated the gesture and look forward to our continued association. Letter #2: You must have read my mind. I have been admiring your beautiful fountain pen since we first met. To make it a...

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