Leave Employee Feedback

Letter #1:
I want you to know you have an exceptional employee, Jane Smith, in your support division. Her calm, patient manner was a great help to me when my frustration was at an all-time high. Her knowledge of the software and her remarkable problem-solving abilities are rare indeed. If the quality of a firm’s employees is an indication of future success, then Tesla Corporation has a very bright future.

Letter #2:
I am writing to thank you for the training seminar you arranged, and to especially thank you for sending Mr. Cabantog to be our primary instructor. He did his homework well, and was more aware of our needs than any of our previous instructors. We appreciate the time he took to study samples of our work in advance so his comments were immediately applicable. We would welcome his instruction again. Please convey our thanks to Mr. Cabantog.

Letter #3:
As manager of our computer department, I commend your employee, John Rambo, for the prompt and courteous service he gave us last week. He determined our cable needs and produced a fair written estimate very quickly. Once he started the work, he stayed on location until he had installed all additional computers. You can be certain that we shall ask for him personally to serve our future needs.

Letter #4:
I wish to commend your receptionist, Jane Darling, for the way she handled our problem yesterday. She was courteous and friendly as she made half a dozen telephone calls on my behalf, not giving up until she had traced the missing shipment. Such professionalism is rare nowadays. Ms. Darling is an asset to your organization and is part of the reason I look forward to doing business with you again in the future.

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