Late Appointment

Letter #1: All I can do is offer my sincere apologies for missing our appointment this afternoon. Of all this year’s meetings, this was the one I wanted and needed to attend. I had no idea we would be held up on the train for so long. I have resisted buying a mobile phone, but today’s frustration has convinced me that I must get one. I hope I can still have a chance to present my...

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Missing Event

Letter #1: I feel terrible about not mentioning the contribution your group made to our Food festival last month. In my attempt to single out the newcomers for some recognition, I simply overlooked the chorus. Your group has always been such a major part of the event that I guess I have almost taken them for granted. I apologize. Please forgive me and accept my sincere thanks for all you and...

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Missing Appointment

Letter #1: I know we are scheduled to see the next AFL game together, but my mother is coming for a visit the same weekend so I will have to cancel this time. I do look forward to the homecoming game with you the following week. Letter #2: This morning I received notice that my travel itinerary has been changed and I will therefore not be here to attend the next monthly staff meeting. Instead of...

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Hurt Feelings

Letter #1: I feel I owe you a personal apology for my insensitive comment at the meeting yesterday. I know these days since Jim’s funeral have been very difficult for you, and I was clearly out of order in making reference to “merry widows.” I’m sorry you had to suffer from my foolishness. I hope you will be able to forgive me. I have tremendous respect for you and your...

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Damaged Property

Letter #1: I am very sorry and embarrassed that I knocked down your fence post as I was backing out of your driveway last night. I know you had worked hard to get that fence built, only to have someone like me damage it. I offer no excuse. I simply wasn’t paying attention. Of course I will pay for the repair as soon as possible. Debbie said that your home owner’s insurance policy may...

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Betrayed Trust

Letter #1: Trickkett, this is the hardest letter I have ever written. I feel terrible that I let Grant know you were planning to leave the team. We were discussing pending changes, and I foolishly mentioned the possibility without remembering your concern. I didn’t say it would happen, but I obviously said too much. I don’t blame you for being very upset with me. I can only ask your...

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