Followup Conversation

Letter #1: Dear (name), Thanks for taking the time to meet with me last (day). I think you will agree that we had a very productive meeting. During our meeting, we spoke about your company’s need for twice-weekly deliveries. We also spoke about my company’s ability to provide these deliveries with a two-hour advance notice. The following points summarize our discussion: *(list points...

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Company Anniversary

Letter #1: As Apple Incorporated celebrates ten years of uninterrupted service to the community, we take this opportunity to thank you for helping us succeed and to invite you to join us in a celebration of this accomplishment. Please drop by the Perth showroom open house on Saturday, August 15, between 11:00 a.m. and 2:00 p.m., and receive a guided tour and delicious refreshments. Once again,...

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Acheivements

Letter #1: Congratulations on your son’s Eagle Scout award. I know what kind of effort goes into earning such an award and how hard you must have worked to help him do his best. You have been a great example to many parents who work with you every day. You deserve to feel proud, and I hope you have many more opportunities to see how your patient and tireless parenting has paid off. Letter...

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Rumours

Letter #1: Several employees have come to the personnel office to ask about the future of Compaq Computers. Just to set the record straight, Compaq is not closing its doors. While the last two years have seen losses, we are committed to finding a way to continue to do business in Chadstone. As you may have heard, the merger with a neighboring corporation fell through in the last stages of...

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Response Feedback

Letter #1: Thank you for taking the time to tell us about your unfortunate experience with the Bondi Fire Department. I am sorry to hear about your losses in the house fire, and I regret that you were not satisfied with the performance of our fire fighters. I have scheduled a meeting with the Fire Chief and the Battalion Chief from the main station to discuss your comments. We are particularly...

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Take Action

Letter #1: On August 23, 2001, you authorized me to purchase maintenance supplies for the Ballarat Condominiums. I will do my best to keep written records justifying all expenditures, save all receipts, and notify you in advance of any nonroutine purchases. It would be helpful if you would confirm this authorisation, so the vendors will recognize me as your agent. If you would, please sign this...

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